Information on exercising the right to withdraw from the contract
Instructions on withdrawal from the contract
As a Consumer, you have the right to withdraw from the contract concluded in our Store within 14 days without giving any reason, subject to the cases indicated in the section "exclusion of the right to withdraw from the contract". The deadline to withdraw from the contract expires after 14 days from the day:
- in which you came into, or in which a third party other than the carrier and indicated by you came into, in the case of a contract of sale,
- conclusion of the contract - in the case of contracts for the provision of services.
In order to meet the deadline to withdraw from the contract, it is sufficient for you to send information regarding the exercise of your right to withdraw from the contract before the deadline to withdraw from the contract.
To exercise the right to withdraw from the contract, you must inform us: BAROMEDICAL Sp. z o.o., ul. Wojskowa 4, 60-792 Poznań, e-mail: firstname.lastname@example.org, about your decision to withdraw from this contract by way of an unequivocal statement (e.g. a letter sent by post or e-mail).
When withdrawing from the contract, you may use the model withdrawal form, but it is not obligatory. The form template is attached to the regulations for the provision of electronic services as part of the Store.
Consequences of withdrawal from the contract
In the event of withdrawal from this contract, we will reimburse you all payments received from you, including delivery costs (except for additional costs resulting from the method of delivery chosen by you other than the cheapest standard delivery method offered by us), immediately, and in any case no later than 14 days from the date on which we were informed about your decision to exercise the right to withdraw from this contract.
We will reimburse the payment using the same payment methods that you used in the original transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees related to this return. We may withhold the reimbursement until we receive the item or until proof of its return is provided to us, depending on which event occurs first.
If you have received items in connection with the contract, please send or hand over the item to the address of BAROMEDICAL Sp. z o.o., ul. Wojskowa 4, 60-792 Poznań, immediately, and in any case not later than 14 days from the date on which you informed us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of 14 days has expired.
Please be advised that you will have to bear the direct cost of returning the goods. If, due to its nature, an item cannot normally be returned by post, you will have to bear the direct cost of returning the item. The amount of these costs is estimated at a maximum of approximately PLN 150.00.
You are only responsible for reducing the value of things resulting from using it in a different way than was necessary to establish the nature, characteristics and functioning of things.
Exclusion of the right to withdraw from the contract
The right to withdraw from a contract concluded outside the business premises or at a distance is not available to the consumer in relation to a contract in which the subject of the service is an item delivered in a sealed package, which after opening the package cannot be returned due to health protection or hygiene reasons, if the packaging was open after delivery.
Model withdrawal form
(this form should be completed and returned only if you wish to withdraw from the contract)
Addressee: BAROMEDICAL Sp. z o.o., ul Wojskowa 4, 60-792 Poznań | email@example.com
I / We (*) hereby inform / inform (*) about my / our withdrawal from the contract of sale of the following items (*) / for the provision of the following service (*):
Date of conclusion of the contract (*) / receipt (*):
Name and surname of the consumer (s):
Consumer (s) address:
Signature of the consumer (s):
(only if the form is sent in paper version)
(*) Delete as appropriate.
(this form can be completed and returned if you wish to make a claim under the warranty)
Addressee: BAROMEDICAL Sp. z o.o., Wojskowa 4, 60-792 Poznań
Name and surname or name of the client:
Customer phone number:
Customer e-mail address:
As contact details that will be used to respond to the complaint and correspondence related to it, I indicate:
- Postal address:
- e-mail adress:
The complaint concerns:
- sales contract of __________ of the goods:
- contracts for the provision of another service: other:
Date of finding the reason for the complaint:
Description of the problem:
- removal of a defect in goods or services
- replacement of the product with a product free from defects
- lowering the price of the goods
- withdrawal from the contract
The seller informs that:
The goods may be covered by the manufacturer's or distributor's warranty. In this case, the Customer is entitled to advertise the goods using the warranty rights by making a complaint to the guarantor. A complaint may be submitted to the guarantor through the Seller or directly to the guarantor. The customer may exercise the rights under the warranty for physical defects of the goods regardless of the rights resulting from a possible warranty.